Delivery Information
We strive to ensure that your antique items arrive safely and in a timely manner. Below is important information regarding our delivery process:
Processing Time: Orders are typically processed within 1-2 business days. Please note that some antique items may require additional handling time due to their unique nature and careful packaging.
Shipping Methods: We offer various shipping options, including standard, expedited, and express delivery. The shipping method will be selected at checkout based on your preferences and location.
Shipping Costs: Shipping costs are calculated at checkout based on the size, weight, and destination of your order. International shipping fees may vary depending on the delivery country.
Delivery Time: Delivery times will depend on the shipping method selected and your location. For standard shipping, delivery typically takes 5-7 business days. Expedited shipping may take 2-3 business days. International orders may take longer.
International Shipping: We offer international shipping to select countries. Please be aware that customs duties, taxes, and import fees are the responsibility of the buyer and may vary depending on the destination country.
Order Tracking: Once your order has been shipped, we will send you a tracking number so you can follow the progress of your delivery. Please allow 24-48 hours for tracking information to update.
Packaging: All items are carefully packed to ensure they arrive in the best possible condition. For antique items, we use additional protective materials to prevent damage during transit.
Delivery Issues: If there is an issue with your delivery (e.g., damage during shipping, wrong item received, or delayed delivery), please contact our customer service team immediately. We will investigate the matter and provide assistance.
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