Return and Refund Policy

We are committed to providing high-quality antique items that have been carefully restored. If the antique item you purchased does not meet your expectations, you can request a return or refund within 14 days of purchase. Below is our return and refund policy:

  1. Return Conditions: The returned item must be in its original condition, undamaged, and with its packaging intact. Natural wear and time-related marks on antique items are not considered defects.

  2. Return Process: Please contact our customer service team before returning the item and provide proof of purchase. We will provide you with the return address and detailed instructions.

  3. Refund Time: Refunds will be processed once the returned item is received and confirmed to meet the return conditions. The refund will be issued to the original payment method. Processing may take 7 to 10 business days.

  4. Non-returnable Items:

    • Antique items that have been altered, dismantled, or changed from their original form;
    • Items that have undergone special treatments;
    • Customized items where return is explicitly stated as not accepted in the product description.

  5. Shipping Policy: The return shipping cost is borne by the customer, and the original shipping fee is not refundable. If the item is defective or not as described, we will cover the return shipping costs.

  6. Exchanges: If you wish to exchange an item, please contact our customer service team, and we will assist you in finding a suitable replacement.

  7. Special Notes: Antique items have historical value, so please thoroughly review the product description and condition before purchasing. If you have any questions, feel free to contact our customer service team.

Thank you for your understanding and support!